C

Contact

We’d love to hear from you. Reach out with questions about an order, a piece, or anything else.

Wood coffee table styled in a living room

H

Have a Question?
Contact us!

Have a question about a piece, an order, or anything else? We’re a small team and we read every message ourselves.

Email us anytime at info@wayupluxury.com, or use the form below. We usually reply within one to two business days. Our office is located at 137-75 Geranium Ave, Flushing, NY 11355.

Email Us

info@wayupluxury.com
info@wayupluxury.com

Address

Flushing,
New York

Business Hours

Mon–Fri, 9am–5pm PT
Email is fastest

P

Popular Questions

Answers to the questions we hear most about ordering, materials, and returns.

We build our collection around solid wood, natural marble, brass, and linen and other natural textiles. You can see how we use each one on our Materials page.

You have 30 calendar days from delivery to return an eligible item, as long as it is unused and in its original packaging. Full details are on our Refund and Returns Policy page.

Some pieces can be made to order. Email us at info@wayupluxury.com with what you have in mind and we will let you know what is possible.

Email info@wayupluxury.com with your order number and question, and we will get back to you as soon as we can.

Email us at info@wayupluxury.com before you order and we will confirm shipping options for your location.

F

Follow Us

Follow along for new arrivals, styling ideas, and behind-the-scenes looks at the collection.

Our Instagram

@WayUpLuxury

Way~Up Luxury is operated by Vibrant Traders Inc, doing business as Way~Up Luxury.